PRIVACY POLICY

This Privacy Policy Statement describes how NovaDoll collects, uses, and shares your personal information when you visit or place an order through https://www.novadoll.com/ (the “Site”).

NovaDoll employs SSL security protocols to ensure a secure and reliable shopping environment and to safeguard your information during purchases.

What Information Does Novadoll Collect?

When you visit the Site, we collect only the necessary information (e.g., device information and order details) to comply with legal obligations, manage our operations effectively, and enhance our services to you.

We automatically gather information when you visit our site, register as a member, make a purchase, subscribe to our newsletter, or participate in surveys. Additionally, we collect data from cookies installed on your device.

When you place an order or register on our site, you are required to provide the following information: your name, billing address, shipping address, contact number, and...

How Does Novadoll Use Your Personal Information?

We utilize the collected information for specific purposes, such as processing orders placed on the Site (including payment processing, shipping arrangements, providing order invoices and confirmations, and offering after-sales services).

The information we collect from you, as indicated at the time of collection and permitted by law, may be used for the following:

Personalizing your experience and shopping journey
Providing after-sales services
Facilitating transactions, including payments and shipments, and delivering requested services
Completing contests, surveys, special promotions, campaigns, or other site activities
Communicating with you as needed regarding order issues, product updates, and news.

Legal Basis For Processing Personal Information

If you reside in the European Economic Area ("EEA") when visiting our site, the processing of your information is governed by the following regulations:

If your consent is required for processing your personal information, such processing is conducted in accordance with Article 6(1) of the General Data Protection Regulation (EU) 2016/679 ("GDPR").
Processing necessary for the performance of a contract between you and us or for pre-contractual steps at your request is based on Article 6(1) of the GDPR.
Processing required to fulfill our legal obligations is conducted in accordance with Article 6(1) of the GDPR.
Processing necessary for our legitimate interests is conducted in accordance with Article 6(1) of the GDPR.
You may withdraw your consent to process your personal information at any time by contacting us via email. However, this will not affect the legality of any processing carried out based on your consent before its withdrawal.

Your Rights

If you are an EEA resident, you have the right to access, correct, update, or request deletion of the personal information we hold about you. To exercise this right, please contact us through the Contact Us link on our website.

If you are an EEA resident, note that we process your information to fulfill a contract with you (e.g., when you place an order through the website) or pursue our legitimate business interests as outlined above. Additionally, your information may be transferred outside of Europe, including to the United States.

How Do We Protect Your Personal Information?

You are responsible for maintaining the security of your username and password on NovaDoll. We recommend selecting a strong password and regularly updating it. Please refrain from using the same login credentials (email and password) across multiple websites.

Minors

This website is not intended for individuals under the age of 18.

Updates

We may periodically update our privacy policy to reflect changes in our practices or for operational, legal, or regulatory reasons.